We have 2 exciting vacancies! Please click on the drop down menus beneath the job titles for more information.
If you wish to apply for any of these positions, please use the form below and quote the job title of the position you are interested in.
Working within our busy, fun and knowledgeable support team you will provide our customers with an excellent level of support to ensure that Affinity, our software billing platform is maintained in good working order and customer issues are dealt with properly and promptly, providing an excellent 1st point of customer contact.
Day to day activities include customer telephone support on our lively support desk, investigation of Affinity billing issues and resolving customer queries whilst providing an excellent level of customer service will keep you busy all day long!
Software development issues will also need investigating and you will work with a dedicated development team to resolve these issues as well as have your own knowledge of software languages such as C# and Delphi and also be familiar with SQL Server databases and the .NET framework.
Good written and verbal communication skills are also needed.
A can do attitude, confidence and an understanding the importance that excellent customer service adds to a business is a must.
Working on Affinity, our best in class billing software platform you are a university graduate with a background in Microsoft technologies, have strong C# (Winforms) and TSQL coding skills and a track record of delivering successful projects. Skills in MVC & web applications, API development and system security would be advantageous. Some of our legacy systems are written in Delphi so any experience in this language would also be an advantage.
We have a clear three year plan to improve and enhance our software to keep it at the cutting edge of the industry and we are pushing the adoption of new technologies across the business. Our plans for new software functionality make us more attractive to new markets, opening up massive growth opportunities and will give you the opportunity to make an impact straight away. There are strong career development opportunities for the right candidate.
A can do attitude, confidence and an eagerness to learn and adopt new processes whilst dealing with both internal and sometimes external customers is a must.