In the “Bureau” model Aurora takes responsibility for hosting the platform, which users can access over an internet connection from any location, and for full technical support of the system.
Aurora provides a named, experienced Billing Manager (with a supporting administrator) who is responsible for the production of the monthly billing run in accordance with customer instructions, working closely with their own customer services team. Aurora’s highly experienced and knowledgeable billing team compliments your in house teams and operations to ensure a highly effective, efficient billing operation.
Aurora can also provide a cost effective fulfilment service where customer invoices need to be printed and posted rather than delivered via the internet. Fulfilment is carefully managed by the Aurora Production team and we can intelligently sort and print mail to optimise postage and fulfilment costs.